Retainer- Warranties/Guarantees

Private Investigator Retainer Fee

Retainer fee’s vary from case to case. Please make sure that the retainer fee you pay correlates with the amount that we discussed via email or phone call.

RETAINER FEES

Option 1 $500.00 USD Option 2 $1,000.00 USD Option 3 $1,500.00 USD Option 4 $2,000.00 USD Option 5 $2,500.00 USD

Retainer for Services

At Paramount Investigative Services Inc. offers a wide variety of services; surveillance, background checks, asset investigations, and more. With that said, we work just like attorneys do. We come up with a scope of services, take a retainer to cover the amount of hours and or costs, then get started. We work on a four hour minimum per day, it’s that easy. This way we are most affective and work uninterruptedly. If the job is anything less than 2,500 we typically charge the entire amount up front and work towards that amount. If it’s a large job exceeding five thousand dollars, we’ll often times charge half up front and the second half once we’ve reached the original 2,500 retainer.

If your still undecided let our testimonials page or visit our yelp reviews page yourself. You’ll find that we have 5 star ratings on Yelp.com, Facebook.com, and Google.

The below is our “Warrantees & Guarantees” but in short it basically reads that we cannot predict an outcome to your case. (Just like attorneys) However, our lead investigator Ken Childs has been in the industry since 1998 and has seen it all. With over twenty years of experience, that hedges your bets and typically gets clients a favorable outcome.

Warranties/Guarantees

The Client warrants and guarantees that: (a) it has retained the Agency’s services solely and exclusively for the reasons and purposes described above; (b) the Client is not working for any other individual or entity with an interest in the outcome of the Agency’s services; and (c) the Client agrees to use the results of the Agency’s investigation solely for lawful purposes.

The Agency warrants and guarantees that: (a) it will professionally and diligently perform the services described above; (b) that it will use only lawful means to conduct its investigation; and (c) that it will maintain Client confidentiality to the extent required and permitted under California and Federal law. The Client authorizes the Agency to use the services of others to assist in carrying out this agreement and the Client further authorizes the Agency to share confidential client information with other investigative agencies or experts hired by the Agency to assist in the investigation and with the Agency’s legal counsel to obtain legal advice.

The Agency does not and cannot warrant or guarantee any particular result or outcome from its investigative efforts. The Client understands and agrees that the Agency cannot guarantee the accuracy of information provided to it by witnesses, government agencies, news services, web sites, data brokers and other sources. Therefore, the Client assumes all responsibility and liability for any reliance on information provided by the Agency and any disclosures of such information made by the Client to third parties. Any estimates on the likely costs of the Agency’s services or the time required to complete our services are simply good faith estimates and do not constitute a prediction or guarantee.

Back Out Clause

Once the service is agreed upon and entered into contract by the client.  The retainer will be taken and the investigators will commit it to their schedule.  At that point, the client can not back out.  If the client and investigator agree to terminate the assignment there will be a fee of 4hrs.  If there a request to terminate the assignment is under 48hrs or two days, an 8 hour day will be charged to the client.  If discovered that the client for any reason lied/mislead investigators as to the scope of the investigation, the investigator will terminate the investigation and keep the retainer.  If the client {accidentally or otherwise} “tips off” the subject of the investigations, the investigation will be terminated and charged accordingly.  If any remaining balance is due, it will be returned via check.  NOTE: due to the amount of credit card fraud, the monies will be returned via check after the funds have cleared the banks {up to but not limited to 3 weeks}.

Dispute Resolution

All disputes, claims and counterclaims arising out of, relating to, or in connection with this Agreement, whether based on statue, tort, contract, common law or otherwise, (“disputes”) shall be resolved by binding arbitration as described herein. Any Party may commence binding arbitration proceedings to resolve a dispute by providing the other Party written notice of its intent to arbitrate. Arbitration shall be conducted in accordance with the procedures set forth in Title 9, Part III of the California Code of Civil Procedure (Sections 1280, et. seq.). The arbitration shall be conducted in Los Angeles County, California and California law shall govern all proceedings. The arbitrator shall be an independent third party agreed to by the Parties. If the Parties cannot agree to an arbitrator within fifteen (15) days from the date of the notice of intent to arbitrate, either Party may petition the Superior Court of Los Angeles County for the appointment of a neutral arbitrator. The cost of the arbitrator’s fees, including the costs of the facility and the administration of the arbitration shall be shared equally by the Parties. Attorney fees and costs incurred by the Parties shall be paid in the manner determined by the arbitrator. Judgment upon an award by the arbitrator may be entered in any court having jurisdiction, or application may be made by either party to such court for a judicial confirmation and acceptance of the award and an order of enforcement, as applicable.

Termination

The Client and Agency each reserve the right to terminate this agreement at any time and for any reason. Each agrees to notify the other orally, if feasible, and thereafter in writing. The Client agrees to pay and reimburse the Agency for any services and expenses earned or incurred until receipt of the written notice of termination.