Mission Statement

At Paramount Investigative Services, the terms honesty, reliability and tenacity aren’t just for marketing. Instead, we work to ensure that these values are demonstrated to our clients every day through our efforts and in our work product. We provide our clients with the accurate observations, facts, and records to allow them to make informed decisions. We strive to treat everyone with the compassion and the respect they deserve.

Warranty/Guarantee Disclaimer

It is not possible for an investigative company to guarantee any investigative service or outcome of a case. If a firm is guarantying you results, it is a play on words. I’ve been in this industry a long time and one of the things I do know is: people are and can be unpredictable

Our Guarantee

Please read the following carefully -Thank you

The Client (The “client” would be you) warrants and guarantees that: (a) it has retained the Agency’s (The “agency” is Paramount Investigative services) services solely and exclusively for the reasons and purposes described above; (b) the Client is not working for any other individual or entity with an interest in the outcome of the Agency’s services; and (c) the Client agrees to use the results of the Agency’s investigation solely for lawful purposes.

The Agency warrants and guarantees that: (a) it will professionally and diligently perform the services described above; (b) that it will use only lawful means to conduct its investigation; and (c) that it will maintain Client confidentiality to the extent required and permitted under California and Federal law. The Client authorizes the Agency to use the services of others to assist in carrying out this agreement and the Client further authorizes the Agency to share confidential client information with other investigative agencies or experts hired by the Agency to assist in the investigation and with the Agency’s legal counsel to obtain legal advice.

The Agency does not and cannot warrant or guarantee any particular result or outcome from its investigative efforts. The Client understands and agrees that the Agency cannot guarantee the accuracy of information provided to it by witnesses, government agencies, news services, web sites, data brokers and other sources. Therefore, the Client assumes all responsibility and liability for any reliance on information provided by the Agency and any disclosures of such information made by the Client to third parties.

Any estimates on the likely costs of the Agency’s services or the time required to complete our services are simply good faith estimates and do not constitute a prediction or guarantee.

Termination

The Client and Agency each reserve the right to terminate this agreement at any time and for any reason. Each agrees to notify the other orally, if feasible, and thereafter in writing. The Client agrees to pay and reimburse the Agency for any services and expenses earned or incurred until receipt of the written notice of termination.

Dispute Resolution

All disputes, claims and counterclaims arising out of, relating to, or in connection with this Agreement, whether based on statue, tort, contract, common law or otherwise, (“disputes’) shall be resolved by binding arbitration as described herein. Any Party may commence binding arbitration proceedings to resolve a dispute by providing the other Party written notice of its intent to arbitrate. Arbitration shall be conducted in accordance with the procedures set forth in Title 9, Part III of the California Code of Civil Procedure (Sections 1280, et. seq.). The arbitration shall be conducted in Los Angeles County, California and California law shall govern all proceedings. The arbitrator shall be an independent third party agreed to by the Parties. If the Parties cannot agree to an arbitrator within fifteen (15) days from the date of the notice of intent to arbitrate, either Party may petition the Superior Court of Los Angeles County for the appointment of a neutral arbitrator. The cost of the arbitrator’s fees, including the costs of the facility and the administration of the arbitration shall be shared equally by the Parties. Attorney fees and costs incurred by the Parties shall be paid in the manner determined by the arbitrator. Judgment upon an award by the arbitrator may be entered in any court having jurisdiction, or application may be made by either party to such court for a judicial confirmation and acceptance of the award and an order of enforcement, as applicable.